Frequently Asked Questions

Our Marvel subscription program is just like any other magazine subscription—select one or more titles, and you'll get twelve issues sent directly to your mailbox. If you order more than one subscription title, you save on both!

In most cases, you can't – subscriptions run for twelve or more issues, so a four-issue miniseries, say, would be over almost before your subscription got started. You can order almost any comic you can name, though, from our sister service MidtownComics.com. These will ship separately from your subscription, but placing orders through the Midtowncomics.com site gives you great flexibility in ordering, as well as a selection that extends beyond comics to T-shirts, action figures, statues, and more.

Annuals are not included in subscriptions at this time.

You'll get twelve issues even if, as happens rarely, a comic is delayed. In other words, we count comics, not months.

If you are renewing a subscription, please log in to your Subscriptions.Marvel.com account and you will be able to receive a renewal discount. If you do not have a login, visit Marvel.com and register your account with the same email address you used in your subscription and use that login to sign into Subscriptions.Marvel.com to view your account information, where you can renew your subscriptions at the lower rate.

All comics are mailed in weather-resistant cellophane with a thin protective cardboard backing. Although we make every effort to ensure comics arrive in as crisp a condition as possible, please note that minor damages may be incurred during shipping. These issues are meant to be reader's copies and are not graded. US copies are mailed bulk rate mail via the USPS; international subscriptions are sent via private international courier.

To ensure that our subscribers receive all of their comics in a timely manner, we mail each comic out separately as soon as it is released.

Subscribers should allow 6-8 weeks before processing of their first issue. It can take up to 4 weeks for an issue to reach you once it is shipped, for international customers it can take up to 8 weeks. Your first issue may take longer than indicated if the particular title you've subscribed to has encountered production delays.

Yes. Non-US orders must add $16.50US for each 12-issue subscription ordered. Additional costs cover shipping and handling. All subscriptions must be paid for in US funds.

If you're missing an issue please reach out to our customer service department for more information. Before contacting our Customer Service department please allow enough time to let the issue reach out.

For Domestic accounts, an issue can take up to 4 weeks to reach you. If you received a damaged issue or are missing an issue please report your claim within 6 weeks of the issue's release.

For International accounts, an issue can take up to 8 weeks to reach you. If you received a damaged issue or are missing an issue please report your claim within 12 weeks of the issue's release.

If your copy arrives in an unacceptable condition, please contact us immediately for a replacement copy. We maintains a limited supply of previous issues for replacement purposes. If the quantity of lost comics reported becomes excessive, however, we will place the account under review and notify the customer. Reporting a title as lost or damaged in no way reflects negatively on your account. Monitoring areas of loss helps provide valuable information to our postal liaison to ensure the effective delivery of subscriptions. Please note that Marvel limits us to two replacement issues per subscription, and that some degree of damage is endemic to shipping periodicals through the Postal system.

If a title you have subscribed to has been cancelled, you have several options. You can request a refund for undelivered copies, have your subscription balance transferred to another title or extend an existing subscription. The default will be an automatic transfer of your remaining issues to a running, relevant title.